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Return and refund

Refund Policy

 

Returns

Returns are accepted only if you contact us by e-mail: itay@itaymagen.com and ship the artworks back within 30 days from the delivery date.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.  Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping

To return your product, you should ship your product to: Itay Magen, Adress: Shderot Yerushalaim 108, City: Ramat gan, Country: Israel, Postal code: 5236373.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
We will pay the cost of the return shipping only if you received a wrong or damaged painting.

Customer satisfaction is our main goal and we will do anything possible to make you a happy customer.

 

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